LuxuryWoodenPens.com

FAQ

After thirteen years of crafting wooden pens, I've heard many of the same questions from customers. To help you find answers quickly and make your shopping experience easier, I've put together this FAQ. Hope you'll likely find what you're looking for here 🙂

How long does it take to ship & deliver the pen?

I aim to ship all wooden pens the next working day. If your order is placed in the morning, there’s a chance it will leave my workshop the same day. For orders within Edinburgh, Scotland, I may deliver in person.

Delivery times:

  • UK: Usually within 48 hours
  • EU: Average 5 days
  • US & Australia: 7-10 days

All pens are made from wood, and each behaves differently. You can help the wooden parts last longer by applying a thin layer of linseed oil every 2-3 years 🙂

Care tips:

  • Avoid wet environments – wood is sensitive to rapid temperature and humidity changes
  • If you drop your pen and break a piece, don’t hesitate to contact me as it might be repairable

I still use the very first pen I ever made – it’s in 100% condition after 13 years and has travelled the entire globe with me! These pens are made to last. With proper care, they’ll write many stories with you for years to come 🙂

I combine traditional craftsmanship with a deeply personal approach to both product and customer. My wooden pens (formerly known as Woodsign) have been used by Her Majesty the Queen, the Dalai Lama, presidents, authors, and illustrators for over 13 years. Each pen is handmade in Edinburgh, Scotland. By buying this pen, you’re supporting a small craft business run by a local artisan 🙂

Yes, I’m open to wholesale purchases. For wholesale inquiries, please contact me directly via WhatsApp only at +447356201716. I aim to respond as soon as possible.